Play responsibly, stay safe
299bet apps believes that betting is enjoyable only when it stays within control. On this page you will find everything you need to set your play limits, recognise warning signs, and get help when needed.
What is responsible gambling and why does it matter?
Online betting is a form of entertainment — it is never a reliable source of income. At 299bet apps, we want every player to bet with awareness and within their own means. Responsible gambling means playing within a set budget, not chasing losses by placing bigger bets under pressure, and putting family and professional life first.
Our Terms and Conditions clearly state that opening an account or betting on this platform is strictly prohibited for anyone under 21. Proof of age is required during account verification, and accounts belonging to underage users are closed immediately.
Betting is a game of skill and probability — the house always has an edge in the long run. Treating each session as entertainment rather than expecting to win every time makes for a much healthier experience. Our About Us page has full details on 299bet apps's values and commitments.
Set your own limits
Fill in the form below to apply for a limit on your account. The support team will process it within 24 hours.
Our self-control tools
Every registered user at 299bet apps can activate the protection tools below on their account. Contact the support team via live chat or email and action will be taken promptly.
Deposit Limit
Set a maximum amount for daily, weekly, or monthly deposits. Once set, lowering the limit takes effect immediately; increasing it requires a 24-hour wait.
Session Timer
Set a maximum duration for each login session. When the time is up, the system will automatically log you out.
Cooling-Off Period
Temporarily suspend your account for 1 to 30 days. During this time, betting, deposits, and login will all be unavailable.
Self-Exclusion
Close your account for anywhere from 3 months to permanently. Requesting self-exclusion is straightforward, and once it takes effect, betting will no longer be possible.
Loss Limit
Set a maximum amount you are willing to lose over a given period. Once the limit is reached, no further betting will be possible for that period.
Reality Check
A pop-up will appear at regular intervals showing the time elapsed in your current session and your wins and losses — so you can make informed decisions.
Warning signs of problem gambling
If you notice any of the following signs in yourself or someone close to you, it is important to seek help right away.
- Feeling the urge to place bigger bets to win back lost money
- Hiding your betting from family or friends, or lying about it
- Repeatedly trying to stop betting but failing to do so
- Spending money meant for bills, food, or essential expenses on betting
- Feeling restless or irritable when you are not able to bet
- Taking loans or using other people's money to bet
- Neglecting work, studies, or family responsibilities to spend time betting
Simple rules for safe betting
Following these simple habits keeps betting in the realm of entertainment.
- Set a budget before each session and stop when you have lost that amount
- Never bet when emotional or under the influence of alcohol
- Treat betting as entertainment, not as a way to earn money
- Take regular breaks and spend time with family and friends
- Use the deposit and loss limit tools to set boundaries in advance
- Talk openly with someone you trust if you have any concerns about your betting
Your safety is our first commitment
299bet apps believes that building a healthy betting environment is the best outcome for everyone in the long run. Use our protection tools and reach out to us whenever you need.
Where to get help
If you or someone you know shows signs of problem gambling, do not wait — get help now. Support is available through several channels.
299bet apps Live Chat
If you are having difficulties, speak to our 24/7 live chat support directly. A support representative will provide immediate assistance with self-exclusion or limit requests.
Email Support
If you would like to go into more detail, write to our support email. Replies are provided in both Bengali and English. Our email address is: [email protected]
Family and Friends
Talking to someone you trust is the easiest first step. Telling a family member or close friend means you will have social support.
Professional Counsellors
In Bangladesh, mental health specialists and behavioural therapists can help with addiction-related issues. Contact the mental health department of a local hospital or a private counsellor — professional support is completely confidential.
Support Groups
Talking with people who have gone through similar experiences can be just as effective as professional counselling. There are various mental health support groups in Bangladesh that help with gambling addiction.
Protection for minors
To open an account and bet at 299bet apps, you must be 21 years of age or older. Age and identity are confirmed during the account verification process.
If there are minors in your household, make sure they cannot access your device or account. Use a PIN lock, parental controls, and separate profiles on your device.
If you suspect a minor is participating in betting, notify us immediately via live chat. We will investigate the account and close it if necessary.
Financial protection advice
Never take out a loan or use a credit card for betting. Only use money that, if lost, will not affect your daily life.
Before every deposit, ask yourself — if I lose this amount, will it affect my quality of life? If the answer is yes, do not deposit.
Use our deposit and loss limit tools to set a budget at the start of each month — this is the most effective way to protect your finances.